Privacy Policy

Privacy Policy for 910 Softwash LLC

Effective Date: March 23, 2026

At 910 Softwash LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, request a quote, or use our services.

1. Information We Collect

We collect information that helps us provide high-quality exterior cleaning services to you. This includes:

  • Personal Identifiers: Name, email address, phone number, and physical service address.

  • Property Details: Square footage of your home, exterior material types (vinyl, brick, Hardie board), number of stories, and roof/deck dimensions.

  • Technical Data: IP address, browser type, and usage patterns collected through cookies to improve our website experience.

2. How We Use Your Information

We use your data strictly for business operations, including:

  • Providing accurate quotes and scheduling services.

  • Sending service reminders, arrival notifications, and follow-up messages.

  • Processing payments and maintaining internal records.

  • Communicating promotional offers (only if you have opted in).

3. SMS & Text Messaging

By providing your phone number, you consent to receive text messages from 910 Softwash LLC regarding your service requests and appointments.

  • Opt-Out: You may opt out of SMS communications at any time by replying “STOP”.

  • Support: Reply “HELP” for assistance.

  • Note: Message and data rates may apply. Frequency varies based on your interaction with us.

4. Information Sharing & Disclosure

We do not sell, rent, or lease your personal information to third parties. We only share your data with trusted partners necessary to run our business, such as:

  • Payment Processors: To securely handle credit card transactions.

  • Service Software: To manage scheduling and customer communication.

  • Legal Requirements: If required by law to comply with a judicial proceeding or court order.

5. Data Security

We implement industry-standard security measures to protect your data. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your personal information, including secure servers and encrypted communication.

6. Your Rights

You have the right to:

  • Request a copy of the data we have on file for you.

  • Request that we correct or delete your personal information.

  • Withdraw consent for marketing communications at any time.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

  • Owner: Noah Johnson

  • Phone: 910-260-3665

  • Email: n.johnson@910softwash.com

  • Business Hours: Mon-Fri, 8 AM – 5 PM

3. SMS & Text Messaging

By providing your phone number and opting in to receive messages, you consent to receive text messages from 910 Softwash LLC regarding your service requests, estimates, and appointment reminders.

  • NO SHARING OF SMS DATA: 910 Softwash LLC does not share, sell, or rent your SMS consent data or phone numbers with third parties or affiliates for marketing or promotional purposes. Your opt-in and phone data are used exclusively for internal business communications between you and our team.

  • Opt-Out: You may opt out of SMS communications at any time by replying “STOP” to any message. Once you opt out, you will receive a single confirmation message, and no further texts will be sent unless you re-initiate contact.

  • Support: Reply “HELP” for assistance or contact us directly at 910-260-3665.

  • Note: Message and data rates may apply. Message frequency varies based on your service status.